Spare Parts Supply
Our company has established a spare parts supply system centered on our own production capabilities, demonstrating significant advantages in the supply chain. Relying on a production base of over 23,000 square meters, more than 450 advanced pieces of equipment, and hundreds of skilled workers, we have achieved the independent design and manufacturing of core components of drilling machines, ensuring the consistency of quality, technical compatibility, and supply stability of spare parts from the source. This deep vertical integration capability enables us to dynamically maintain a large inventory of spare parts, covering not only regular consumables but also key components, thus forming a rapid and precise spare parts response network. Our service team can promptly mobilize resources to provide convenient and efficient after-sales support to global customers, ensuring the continuous and stable operation of the equipment and completely eliminating customers' concerns.
After-Sales Service Process
01
The customer submits a service request
02
Receive the request and create a file
03
Preliminary problem classification
04
On-site service demand judgment
05
Fault level judgment
06
Record archiving
07
Customer satisfaction follow-up
08
Regular preventive maintenance reminder
Guide To Key Points Of Drill Rig Maintenance
1. The full-chain closed-loop quality control process
Stop the machine and ensure safety
Personal protective equipment (PPE): wear a helmet, safety glasses, gloves, and steel-toe boots
2. Daily Checklist (Before Operation)
|
Serial Number |
Inspection Items |
Standard/Method |
|
1 |
Hydraulic Oil Level |
The oil level should be at the center line of the sight glass (check when the machine is cold). |
|
2 |
Engine Oil |
Check for emulsification (water) between the dipstick marks. |
|
3 |
Coolant |
The coolant level in the reservoir should be between MIN and MAX.
|
|
4 |
Air Filter |
Observe the indicator; clean/replace if a red alarm is triggered. |
|
5 |
Drill Pipe, Drill Tools |
Inspect for wear and cracks; clean threads and apply grease.
|
|
6 |
Wire Rope (if applicable) |
No broken wires, flattened wires, kinks, well lubricated. |
|
7 |
Bolt Tightening |
Torque recheck for critical components (mast, slewing platform).
|
|
8 |
Instruments and Alarms |
No abnormal alarms after startup, instrument readings are normal. |
3. Periodic Maintenance Schedule
Weekly (50 hours) maintenance
Monthly maintenance (250 hours)
Every six months (1500 hours) or annual maintenance
4. Long-Term Storage (Over 3 Months)
5. For Special Working Conditions
|
Operating Conditions |
Additional Maintenance Focus |
|
High Humidity/Coastal Areas |
Apply anti-rust and insulating spray to all electrical connections |
|
Inspect cable sheaths for damage weekly |
|
|
Replace bearing grease with waterproof type |
|
|
Extreme Cold Climates (below -20℃) |
Use low-pour-point hydraulic oil and diesel fuel |
|
Install engine preheating device |
|
|
Warm up at low speed for 15 minutes before hydraulic operation |
|
|
Continuous high-intensity construction |
Check hydraulic oil temperature daily (not exceeding 85℃) |
|
Spare critical components (such as sealing packages, sensors) on-site |
|
|
High dust environment (desert, mine) |
Clean air filter every shift |
|
Inspect the electrical cabinet for sealing; install a positive pressure fan |
|
|
Blow dust from the radiators daily |
6. Maintenance records and digitalization suggestions
Paper record form template
Provide a simple Excel/PDF form, including date, hours, project, replacement parts, and signature column.
QR code system (recommended)
Affix a unique QR code on the drill body, which links to:
Early warning service
Customers can register their devices to receive regular maintenance email reminders (calculated based on operating hours).
7. Emergency response
A large amount of hydraulic oil has leaked
Control system malfunction
8. Spare parts ordering information
Recommended list of commonly stocked spare parts
Complete set of hydraulic filters, drill rod connecting bolts and locknuts, pilot oil line hoses (wear parts), fuse and relay kit
Ordering Method
If You Require Further Services,
Please Feel Free To Contact Us Through The Following Methods
After-sales email
24-hour hotline
+86 189 8659 6914
Get A Quote?
If you are interested in any of our products or would like to make your customized order, please feel free to contact us. We are looking forward to establish successful business relations with you.
Quick Links
Quick Links
Overssale Business
Overssale Business
Tel: +86 714 3860 269
Phone: +86 189 8659 6914
WhatsApp: +86 189 8659 6914
WeChat: +86 189 8659 6914
Email: sales@xingdamachinery.com
ADD: No 7and 8 Factory, #9 Bingang Road, Ezhou, Hubei Province, China
Get The Latest News
Get The Latest News